All your questions about xbaee answered on one page

At xbaee, wagering is calculated only on the bonus amount — the deposit amount is not added. The current requirement is 20x. That means if you receive a ৳1,000 bonus, you need to place a total of ৳20,000 in bets before you can withdraw your winnings. This progress is tracked automatically in your account panel.

When you make your first deposit at xbaee, you automatically receive a 100% welcome bonus — up to ৳10,000. For example: deposit ৳1,000 and your total balance becomes ৳2,000; deposit ৳22,000 or more and your bonus will be ৳10,000, bringing your total balance to ৳32,000. You can deposit via bKash, Nagad, or Rocket — no coupon code needed.

Yes, it is possible to cancel a bonus — but any winnings earned from that bonus will also be cancelled. Only the original deposit amount (excluding the bonus) will remain in your balance. To cancel a bonus, contact support via live chat or email.

Bonuses at xbaee have a set expiry period. If the wagering requirement is not completed within the specified time, the bonus and any winnings earned from it may be cancelled. Expiry periods may differ between bonuses — check the bonus section in your account or contact the support team for details on a specific bonus.

No. The xbaee welcome bonus applies only once per player — on the first deposit only. If the same person tries to claim this bonus by opening a second account, both accounts risk being cancelled, as each player is permitted only one account.

Wagering contribution may not be equal across all games. Slots generally contribute in full, but some table games or live casino games may count at a different rate. Check our terms and conditions page or ask support for the full list.

First make sure you are entering your username and password correctly — letter case matters. If you have forgotten your password, use the "Forgot password?" option. If the problem persists, contact xbaee via live chat or at [email protected]. If your account has been temporarily suspended, the support team can help with that too.

No. Each person is permitted only one account at xbaee. Opening multiple accounts using the same mobile number, device, or payment method is prohibited. If this rule is broken, all related accounts and balances may be cancelled.

Usernames must generally consist of English letters and numbers, and cannot be changed once set. For passwords, a minimum of 8 characters mixing upper and lower case with special characters is recommended. Avoid simple passwords (such as 123456) — use a strong password to keep your account secure.

After logging in, go to the Profile or Account Settings section to update your name, email, or phone number. Changing a payment method may require identity verification for security purposes. For major changes, contact [email protected] directly.

Yes. If you want to take a break for a while, you can request a temporary account suspension through xbaee support. xbaee offers this as part of responsible gaming. Visit our responsible gaming page for more details.

The minimum withdrawal amount at xbaee is ৳1,000. The same minimum applies to all three methods — bKash, Nagad, and Rocket. Before withdrawing, make sure your balance is equal to or greater than this amount and that the wagering on any active bonus has been completed.

xbaee generally processes withdrawals within 1 hour. This speed is maintained when the correct mobile wallet number has been provided and there are no pending verifications on the account. If there is a slight delay during high-traffic periods, you can let support know.

No. xbaee only approves withdrawals to a mobile wallet registered in the player's own name — whether bKash, Nagad, or Rocket. Sending to a third-party number is not permitted. This is to ensure the security of your account.

A withdrawal may stay pending for several reasons: account identity verification is outstanding, wagering on an active bonus is incomplete, or an incorrect wallet number was provided. In these cases, the support team will usually notify you. Contact live chat for a quick resolution.

Rocket is Dutch-Bangla Bank's mobile wallet service. However, customers of any bank can open a Rocket number — all you need is a mobile number. At xbaee, you can deposit a minimum of ৳100 and withdraw from ৳1,000 using Rocket.

In live dealer games, a real dealer runs the game via live video streaming from a studio or casino floor. You can watch card dealing, the roulette wheel, or dice rolls in real time on your screen and place your bets. Results are determined entirely in real time — no RNG algorithm.

In roulette, a wheel is spun and a ball is released onto it. You can bet on which number, which colour (red or black), odd or even, or a specific group of numbers the ball will land on. Betting on a single specific number pays the highest reward. At xbaee you will find live roulette tables from multiple providers including Evolution Gaming.

Baccarat is a card game where you place a bet on one of three outcomes: "Player", "Banker", or "Tie". The side whose hand total is closest to 9 wins. The rules are straightforward and do not take long to learn. Live baccarat tables from various providers including Ezugi are available at xbaee.

Yes. The xbaee live casino is fully mobile-friendly. You can play from any Android or iOS smartphone browser — no separate app download is required. For the best experience, use a stable mobile data or Wi-Fi connection, as live streaming uses more data.

Teen Patti and Andar Bahar are available in the xbaee live casino section. Teen Patti is a popular South Asian card game where you build the best hand from three cards. Andar Bahar is a simple card game where you bet on whether a matching card will appear on the "Andar" or "Bahar" side. These games are offered by various providers including JILI.

Some tables offer the option to speak in Bengali, particularly games designed for the Bangladesh and Indian markets. This is not available at every table — many dealers operate in English or Hindi. xbaee's own customer support always provides assistance in Bengali.